District Office Building
Main Contacts Info:
Address: 15 Sand Pond
P.O. Box 171
Onset, MA 02558
Please use the P.O. Box to pay bills.
8:00am - 4:00pm
Monday - Friday - except Holidays
If you have an emergency outside of office hours, please call the Onset Fire Department at 508-295-2121 and the dispatcher will page our on-call personnel for fast response.
After Hours Emergency: 508-295-2122
NOTICE: Hydrant flushing will commence in mid May depending on staff workload. Please check the website for further information regarding water main. During these times, water pressure may be low and the water discolored. Let the water run awhile and it should clear up quickly. We regret any inconvenience this may cause you. Thank you for your assistance!
NOTICE: The OWD will be making an aggressive effort to recycle outdated water meters. Residents are asked to please put an up to date phone number on their water bills when payment is made.