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Frequently Asked Questions

  1. Where can I pay my bill
  2. Who do I call for an emergency or a leak?
  3. Where does our water come from?
  4. How do I save water?
  5. When do the commissioners meet

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Where can I pay my bill?

On location or mail:

Onset Water Department

P.O. Box 171

Onset, Mass. 02558.

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Who do I call for an emergency or a leak?

Onset Water Department, Onset, Mass

Phone    (508) 295-0603 or (508) 295-0605 from 8:00-4:00 P.M.

After hours please call Onset Fire Department (508) 295-2122

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Where does our water come from?

Onset water comes from a number of wells in the well field behind the Onset Fire District building. No water is taken from surface water. (i.e. ponds) This is noted as there was a time the water was taken from the pond that is behind the district building.

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How do I save Water?

Go to this link to get water conservation tips;

Water Conservation

Go to the link below for general water facts;

General Water Facts

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When do the commissioners meet?

The Onset Board of Water Commissioners meet every first and third Tuesday of the month. In order to appear on the agenda, please contact the water department at 508 295-0605.

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